Getting Started
Before viewing the steps on how to run the SvA report, let’s take a quick look at a possible scenario!
Scenario:
An operator built their employee schedule around a 15% labor cost. What could cause a higher labor percentage?
The store made less sales than predicted, the Actual Labor % will be higher
The store made the sales predicted, but one of the employees stayed late, then the Actual Labor % will also be higher
You can reduce labor percentage by adjusting the schedule to meet the expected daily sales, cutting employees during dayparts when sales are low, increase sales, ensure employees clock out on time, just to name a few.
Select Viewing Options
Select a Region, Area and Store
Select a From and To date from the calendar
Select a View by Date, Region or Employee
To View by Region do not select an individual store.To include Manager Hours toggle the Include Manager Hours button
Managers are configured by Job Code in POS Admin > POS Setup > LaborClick Apply
View by Date
Click on a row to slide out the store-by-store SvA details for the selected date
View by Region
View by Employee
Selecting View by Employee will return a list of all employees with scheduled or actual hours for the date range defined.
To narrow the report by Employee Name select the Employee drop-down in the top right.
Search an employee's name by typing into the Employee field.
View by Employee cannot be ran in All Stores or All Company View.
Results are sorted in ascending order by the following metrics:
Date
Store
Shift Start Time
Name
Multiple clock in and clock out times for a single shift will show as 2 lines.
Metric | Calculation | Other Notes |
|---|---|---|
Role Name | When scheduled shift exists Role name from Labor Scheduling Maintenance will be used. | |
Swapped | Will display a checkmark for the employee who picked up the shift | |
Sched Shift | Scheduled shift start and shift end times from Labor Scheduler | Scheduled Shift time punches |
Act Shift | Actual POS clock in and clock out timestamps | Actual Shift time punches |
Sched Hrs | Shift End - Shift Start difference in Hours from Sched Shift | Scheduled Hours |
Act Hrs | Shift End - Shift Start difference in Hours from Act Shift | Actual Hours worked |
Hrs Var | Act Hours - Sched Hrs | Variance of Actual vs. Scheduled hours |
Sched OT | Scheduled Hours over 40 hours per Labor Week, Job Role, and Store | Scheduled Overtime hours |
Act OT | Actual Hours over 40 hours per Labor Week, Job Role, and Store | Actual Overtime hours worked |
OT Var | Act OT - Sched OT | Variance of Actual vs. Scheduled overtime |