This article provides instructions on where to access the Labor Scheduled vs. Actual (SvA) report and what metrics are available to help operators determine the necessary adjustments to meet business labor percentage goals.

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Reports > Labor > Labor SvA


Labor Scheduled vs. Actual (SvA) advanced repoting feature shows users Scheduled versus Actual hours worked, and allows an in-depth view of labor, down to the employee level.

Scheduled Hours - employee hours operators have scheduled through Decision Logic’s Labor Scheduler feature. Some businesses may include manager hours.

Actual Hours - how many hours employees clocked in, which may include manager hours.

Actual Labor % - a percentage of store’s daily sales that is used to pay employee labor costs.


  • Scheduled vs Actual Sales, Labor $, Over Time by Store, Date, Region, or Employee

  • View labor data by Region, Area, or Store, Employee or Date

  • Analyze variance between forecasted sales and actual sales

  • Include or exclude manager hours in labor $ and %

  • Increase labor scheduling efficiency

  • Calculate labor %

  • Print schedule

Table of Contents

For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.

Getting Started

Before viewing the steps on how to run the SvA report, let’s take a quick look at a possible scenario!


An operator built their employee schedule around a 15% labor cost. What could cause a higher labor percentage?

  • The store made less sales than predicted, the Actual Labor % will be higher

  • The store made the sales predicted, but one of the employees stayed late, then the Actual Labor % will also be higher

(star) You can reduce labor percentage by adjusting the schedule to meet the expected daily sales, cutting employees during dayparts when sales are low, increase sales, ensure employees clock out on time, just to name a few.

Select Viewing Options

  1. Select a Region, Area and Store

  2. Select a From and To date from the calendar

  3. Select a View by Date, Region or Employee
    (star) To View by Region do not select an individual store.

  4. To include Manager Hours toggle the Include Manager Hours button
    (star) Managers are configured by Job Code in POS Admin > POS Setup > Labor

  5. Click Apply

View by Date

Click on a row to slide out the store-by-store SvA details for the selected date

View by Region

View by Employee

Selecting View by Employee will return a list of all employees with scheduled or actual hours for the date range defined.

  • To narrow the report by Employee Name select the Employee drop-down in the top right.

    • Search an employee's name by typing into the Employee field.

View by Employee cannot be ran in All Stores or All Company View.

Results are sorted in ascending order by the following metrics:

  1. Date

  2. Store

  3. Shift Start Time

  4. Name

(star) Multiple clock in and clock out times for a single shift will show as 2 lines.

Metric Definitions & Calculations



Other Notes

Role Name

When scheduled shift exists Role name from Labor Scheduling Maintenance will be used.
When no schedule shift exists and only Actual exists, POS Job name from POS Admin will be used.


Will display a checkmark for the employee who picked up the shift

Sched Shift

Scheduled shift start and shift end times from Labor Scheduler

Scheduled Shift time punches

Act Shift

Actual POS clock in and clock out timestamps

Actual Shift time punches

Sched Hrs

Shift End - Shift Start difference in Hours from Sched Shift

Scheduled Hours

Act Hrs

Shift End - Shift Start difference in Hours from Act Shift

Actual Hours worked

Hrs Var

Act Hours - Sched Hrs

Variance of Actual vs. Scheduled hours

Sched OT

Scheduled Hours over 40 hours per Labor Week, Job Role, and Store
Based on Sched Shift from Labor Scheduler

Scheduled Overtime hours

Act OT

Actual Hours over 40 hours per Labor Week, Job Role, and Store

Actual Overtime hours worked

OT Var

Act OT - Sched OT

Variance of Actual vs. Scheduled overtime

Related Articles

Unable to access this feature in the Decision Logic platform?

  • Contact your Decision Logic Administrator to make Scope and Security adjustments to your user profile and/or add new features.

  • Some pages are client-specific.