How do DL Admins update a user’s login password, username, or email address?

This article shows Decision Logic Administrators how to change a user’s password, username, and email address on Decision Logic’s web platform.

Overview

Decision Logic Administrators can change a user’s password, username, or email address. Individual users can also update a forgotten password without needing support from a Decision Logic Administrator.

Table of Contents

1 Overview
2 Change Password, Username, or Email Address

For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.

Change Password, Username, or Email Address

Begin by navigating to:

Maintenance > Profile Maintenance > Users tab > Edit User

Highlight a User.
Click Edit User.
Update any information in the form.
1. Pro Tip: Passwords should include at least eight characters, one uppercase, and one unique character.
Click Save.

DL Admins will need to email the user their new password unless they reset it.