How do I manually receive electronic credits (e-credits)?

This article will show operators how to receive electronic credits (e-credits) manually.


Decision Logic provides flexibility when a distributor sends an electronic credit. Managers will ‘receive from electronic invoice’ or e-invoice from electronically integrated distributors when:

  • Your store receives an electronic credit.

    • For example, products you returned to the distributor.

  • When an order was placed outside of Decision Logic’s platform to a distributor that is electronically integrated.

    • For example, you can place an order from our platform because the distributor is electronically integrated, but you choose to go directly to the distributor’s site to order.

Failure to receive all orders directly impacts Cost of Goods Sold (COGS) and Cost and Variance reporting.



Check out this video on how to manually receive invoices, electronic credits, and paid-outs, or keep reading!

Table of Contents

For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.

Manually Receive Electronic Invoice (E-Credit)

When a distributor provides an electronic credit, operators will manually receive them.  Invoices that are negative in total are e-credits.

Begin by navigating to:

Operations > Direct Order Entry > Ordering Home > Enter Manual Receive

  1. Select the Company, Region, Group, and Store.

  2. Choose Receive from e-invoice for the Receive Method.

  3. Select the Distributor.

  4. Click Next.


  5. Select the Invoice.  It appears negative for e-credits.

  6. Select the Date Received.

  7. Click Next.


  8. Verify the invoice is correct.

  9. Click Post Received. Manually receiving will generate an order number in Order History. In addition, the invoice will appear in Invoice History



Affected Reports

Receiving orders impacts:

It is essential that you carefully review the orders you are receiving and receive them when the order is delivered.



Check out some helpful links below.

What are the features of the Ordering Home page (overview)?

How do I enter or post an electronic order?

How do I receive electronically placed orders?

How do I receive electronically placed orders with ‘Exceptions’ & what does that mean?

How do I manually receive orders?

How do I enter (receive) paid-outs?

How do I view, edit, or delete a posted order (Order History)?

How do I sort my Order Guide from sheet to shelf & set PARs?

How do I transfer to & receive products from another store (IUT)?

How do I place an order through the mobile app (Manager’s Toolbox)?


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