Failure to assign the correct effective date will result in no labor/payroll reporting tied to that employee.
Employee Does Not Exist
When the employee does not exist in the roster (unknown) and missing a job code, managers will need to find the employee’s on their Point of Sale. Users will search in the POS using the POS ID displayed in the payroll alert.
Once managers locate the employee in the POS, they need to add them to the Employee Roster in Decision Logic.
When on the Store Payroll page, follow these steps:
Click Go to Employee Roster.
Enter Employee Information.
Within Job Assignments, click Add Job.
Select the Job Code from the dropdown listed in the alert.
Enter the Pay Rate.
Select the Primary Job code if an employee is assigned multiple job codes.
Within Store Assignments, click Add Store.
Select a Store from the dropdown.
Select the Primary Store if an employee is assigned to multiple stores.
Enter the Employee Number, which is the POS ID.
Select the Effective Date, which is the earliest date listed on the alert for each employee.
Labor data might be missing if the store was closed on that day, such as a holiday.
Missing Declared Tips Warning
The Missing Declared Tips Warning is when an employee with a tippable job code does not declare tips in the POS for a shift. If the employee forgets to declare tips, the tips need to be entered in the POS.