What do I do when there are payroll or labor alerts, and what do they mean?

Owned by Jenn Ferreris
Last updated: Apr 08, 2024
5 min read

This article guides users on correcting payroll alerts on Decision Logic’s platform.

Types of Alerts

Decision Logic has three alerts that affect payroll and may prevent stores from posting payroll.  Alerts may appear on the Store Payroll or Tip Share pages. The three alerts are:

  • Blocking Items

  • Missing Labor

  • Missing Declared Tips Warning

 

After all alerts are corrected, managers will be able to post the store’s payroll.

Blocking Items

Items that are alerted as “blocked” mean an employee clocked in/out on the Point of Sale, but they are not mapped in Decision Logic’s Employee Roster to one of the following:

  • Job Code

  • Both POS ID and Job Code

Users will correct the missing information by the alert type either inside the Employee Roster or Blocking the POS Employee ID.  You will need the POS ID associated with the employee’s blocked item when updating the information in the Employee Roster.

 

Table of Contents

For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.

Job Code Missing

When the employee exists in the roster (known) and missing a job code, from the Store Payroll page:

 

  1. Click Go to Employee Roster.

     

  2. Enter the POS ID into the search bar and press Enter.

  3. Click on the employee.

     

  4. Within Job Assignments, click Add Job.

     

  5. Select the Job Code from the dropdown listed in the alert.

  6. Enter the Pay Rate.

  7. Assign the Effective Date, as a date prior to the payroll week you are trying to process.

  8. Resend POS Labor Data to Decision Logic by updating End of Day or running Universal Data Transfer (UDT).

    1. Failure to assign the correct effective date will result in no labor/payroll reporting tied to that employee.

  9. Click Save.

     

 

Employee Does Not Exist

When the employee does not exist in the roster (unknown) and missing a job code, managers will see the options to Block POS ID and Go to Employee Roster. Manager who need to map employees in the Employee Roster will need to find the employee’s on their Point of Sale.  Users will search in the POS using the POS ID displayed in the payroll alert. Once managers locate the employee in the POS, they may need to add them to the Employee Roster in Decision Logic.

However, if a POS ID needs to be excluded from the Store Payroll and the Payroll Report, the user will Block the POS Employee ID. A blocked POS Employee ID may be necessary if employees use the same code for a shared register or clock in/out times for managers, for example.

When on the Store Payroll page, follow these steps:

 

Map Employee in Employee Roster

  1. Click Go to Employee Roster.

  2. Click +Employee.

     

  3. Enter Employee Information.

     

  4. Within Job Assignments, click Add Job.

     

  5. Select the Job Code from the dropdown listed in the alert.

  6. Enter the Pay Rate.

    1. Select the Primary Job code if an employee is assigned multiple job codes.

       

  7. Within Store Assignments, click Add Store.

     

  8. Select a Store from the dropdown.

    1. Select the Primary Store if an employee is assigned to multiple stores.

  9. Enter the Employee Number, which is the POS ID.

  10. Assign the Effective Date as a date prior to the payroll week you are trying to process.

  11. Resend POS Labor Data to Decision Logic by updating End of Day or running Universal Data Transfer (UDT).

    1. Failure to assign the correct effective date will result in no labor/payroll reporting tied to that employee.

  12. Click Approve.

     

 

Block POS Employee ID

When on the Store Payroll page, follow these steps:

  1. Click Block POS ID.

     

  2. Type in a Reason.

  3. Click OK.

 

 

The data is stored in Decision Logic’s database. Currently, users cannot access the blocked POS ID list.

 

 

 

 

Missing Labor

If a store receives a missing labor alert, Decision Logic’s best practice is to view the options below to determine who is missing labor and on what date(s):

 

Labor data might be missing if the store was closed on that day, such as a holiday.

 

Missing Declared Tips Warning

The Missing Declared Tips Warning is when an employee with a tippable job code does not declare tips in the POS for a shift.  If the employee forgets to declare tips, the tips need to be entered in the POS.

After tips are entered in the POS, managers will run Universal Data Transfer (UDT) or End of Day before posting payroll.

 

 

 



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