How do I create Broadcast Messages that appear on the Employee Central mobile app?

This article shows managers how to create broadcast messages that appear on the Employee Central mobile application.

Overview

Broadcast Messages appear when an employee logs on each time during the time frame managers define. Each time the employee logs in to the Employee Central mobile app, any scheduled messages will appear until they dismiss it.

Open

All Broadcast Messages will appear in the Activity History within the All tab on the Employee Central mobile app. Employees are able to review those past messages. Managers are unable to restrict which employees see the broadcast message. All employees with access to the Employee Central mobile app will see the messages from the store(s) they are assigned to.

Broadcast Messages can be scheduled for a single day or multiple days and as a one-time message or an acknowledgment. Additionally, messages can be sent to a single store, all stores, or a selected group of stores.

Some great uses of Broadcast Messages are:

• Limited Time Offer details.

• Contest details.

• Policy or procedural changes.

• Changes or elimination of menu items and recipes.

• Days a store may be closed.

• General communication.

Table of Contents

Create Broadcast Message

Managers will create broadcast messages from Decision Logic’s platform that is accessed by a web browser. Begin by navigating to:

Operations > Labor Scheduling > Broadcasts

1. Click Create Broadcast from the center or +Add.

   Open

   

2. Enter a Title. The title will appear when the employee logs into Employee Central.

3. Select an Effective Begin Date.

   1. Toggle Multi-Day if the message should appear for multiple days.

   2. Select an Effective End Date when multiple days are toggled on.

4. Select the Broadcast Type.

   1. Broadcast: General Message. Employee must tap Continue to use the app.

   2. Acknowledgement: Employees my tap Acknowledge to use the app.

5. Enter a Message.

6. Select a Single Store, Multiple Stores, or All Stores.

7. Click Publish.

Once a message is published, users cannot make edits to the broadcast message information. They will need to delete the message and recreate a new one.

View Broadcast Messages - Web

Managers can view past broadcast messages on:

• Decision Logic’s web-based platform.

• Employee Central mobile app within All Activity History.

Managers can view broadcast messages created on Decision Logic’s web-based platform by navigating to:

Operations > Labor Scheduling > Broadcasts

1. Click on a Published Message.

2. View the Message and the defined parameters.

    

Managers can delete past messages by clicking Delete.

How do I view Broadcast and Acknowledgment Messages on the Employee Central mobile app?

How do I invite or re-invite employees to join the Employee Central mobile app?

How do I deactivate or reactivate an employee’s access to the Employee Central mobile app?

How do I reset my Forgotten Password to the Employee Central mobile app?

© 2024 Knowledge Management Systems, LLC. Decision Logic. All Rights Reserved.