How do I approve or deny Employee's Requests and create a Time Off Request?

This article shows managers how to approve or deny various employee requests that employees send from the Employee Central mobile application.

Overview

Employees will submit requests regarding their schedules from the Employee Central mobile application. Additionally, employee requests will appear on Decision Logic’s platform, where a manager must approve or deny their request.

Employee requests include:

• Picking up a shift.

• Time off.

• Changes to their availability.

Additionally, managers can update availability changes, enter and request time off, or offer up shifts on behalf of employees through Decision Logic’s platform.

Shift Swap

Employees can request to swap shifts after a schedule is posted and for jobs within the same role.  Employees will accept a shift swap through the Employee Central mobile app.  Once a shift is accepted, a manager must approve or deny the swap.

Managers can accept an employee’s swap on their behalf when a shift is released from the Employee Central app.  When this occurs, the manager needs to approve the accepted swap. Additionally, managers can release or offer an employee’s shift from a posted schedule using the Labor Scheduler. Employees who are minors will have an “M” icon appear next to their name when swapping a shift.

Begin by navigating to: 

Operations > Labor Scheduling > Employee Requests

1. Select a Store if you have access to multiple locations.

2. Click Shift Swap.  Shift swap should be the default landing page.

   1. The default landing status is Pending.

      Open

      

3. Click the Number of Candidates to expand the request.

   1. Managers can decline the request by clicking the Red X within the Actions column.

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   2. Enter a Reason for the denied request.

   3. Click Submit.

4. Click the Green Checkmark to approve the shift swap.

   1. Click the Checkmark next to an employee to Accept the swap on their behalf when multiple employees are Pending to pick up the same shift.

   2. Clicking the Green Checkmark approves the shift swap.

Managers can view all approved or denied availability change requests by clicking the dropdown and making their selections.

Employees will see the approval or denial of their request immediately in the Employee Central app within the Activity History.

Time Off Request

Employees will request time off using the Employee Central app.  Managers will approve or deny the employee’s request.  Once a request is approved or denied, it cannot be reversed.  However, the employee can cancel their request if approved or resubmit a request if denied. Additionally, managers can add a request for time off on the employee’s behalf.

Approve or Deny Request

Managers will approve or deny requests by navigating to:

Operations > Labor Scheduling > Employee Requests

1. Select a Store if you have access to multiple locations.

2. Click Time Off.

   1. The default landing status is Pending.

3. Click Approve or Deny.

   1. Denied requests required to Submit a Reason.  The employee will see the reason in the Employee Central app within their Activity History.

Create a Time Off Request for Employee

Managers can create a Time Off Request on the employee’s behalf by navigating to:

Operations > Labor Scheduling > Employee Requests

1. Select a Store if you have access to multiple locations.

2. Click Time Off.

3. Click Time off request.

4. Select an Employee from the dropdown.

5. Select the Date(s) the employee is requesting off.

   1. Toggle off All Day if the request is for a specific time, not the entire day.

   2. Select the Date(s) and Time(s).

6. Enter a Reason for the request.

7. Click Add Request.

8. Managers will still need to Approve the requests following the steps above.

Managers can view all approved or denied availability change requests by clicking the dropdown and making their selections.

Employees will see the approval or denial of their request immediately in the Employee Central app within the Activity History.

Availability Changes

Employees may request a change to their availability from time to time.  Managers may get this request, for example, when the employee’s school schedule changes each semester, summer, holiday season, or spring break.  Employees will send their requests using the Employee Central app. Additionally, managers can change an employee’s availability on their behalf.

When an employee submits a request from the Employee Central app, managers will approve or deny their request by navigating to:

Operations > Labor Scheduling > Employee Requests

1. Select a Store if you have access to multiple locations.

2. Click Availability Changes.

   1. The default landing status is Pending.

3. Click Approve or Deny next to each request.

   1. Managers must Submit a Reason for a Denied availability change request.

Managers can view all approved or denied availability change requests by clicking the dropdown and making their selections.

Employees will see the approval or denial of their request immediately in the Employee Central app within the Activity History.

Table of Contents

Labor Scheduler

Employee Availability

What are the features of the Employee Central mobile app?

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