Where can I view exceptions from Distribution Centers (DC Report Card)?
This article shows above-store managers or supply-chain users where they can view exceptions from distribution centers when comparing what was ordered to what was received.
Overview
The DC Report Card is a report that allows certain users the ability to export reasons why an order was not fulfilled accurately. This report can evaluate your distributor's order fulfillment rates by product and gives you insight into how your vendor partner is delivering what you need. Users will need to turn on/flag which categories should appear on the DC Report Card inside the Manage Order Guide Locations page within the Status Types tab.
Additionally, this report is a Dynamic Export. It provides the following information:
The store name.
The distributor name.
The order number.
The date the order was received.
The DC item # that was ordered.
The item’s name that was ordered.
The reason why the item was not delivered.
The quantity ordered.
The quantity delivered.
Users with View rights for Dynamic Export can define what will appear on the DC Report Card.
Export Report
Users can export the DC Report Card by navigating to:
Exports > Accounting > Dynamic Export
Select the Company, Region, Group, and Store.
Select DC Report Card from the Export Name column.
Check the Include Headers in the Export File box.
Select the Export Type.
Select the Date Range.
Click Run Export.
The file will download as a CSV file.
Example Report.
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