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This article is a quick guide to help any Decision Logic user download, install, configure, and use Decision Logic’s data transfer program!

Overview

What is

Universal Data Transfer (UDT)

?

UDT is Decision Logic’s program that runs on the same computer as your store’s Point of Sale (POS) system.

Once the program is installed and the StoreID and GUID you are provided are entered, it runs daily to transfer Sales and Labor data from the POS to your Decision Logic website.

The program can then also be opened and used to transfer Sales and Labor data for previous dates with just a few clicks!

Table of Contents

Table of Contents
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See Also

  • Technical Requirements and Troubleshooting:

  • Transferring POS Data

    How do I run Universal Data Transfer (UDT)?
    Info

    For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.

    UDT Requirements for Decision Logic

    • Ensure the store is added in Decision Logic under Maintenance > Stores.

    • Contact helpdesk@decisionlogic.co or call 888-358-7728 to coordinate installs with Decision Logic.

    • The helpdesk will provide unique numeric identifiers for StoreID and GUID for each store needing to complete the installation.

    Whitelist Firewall

    Whitelist the following for both inbound and outbound traffic:

    • 216.58.288.1 through 216.58.228.63

    • mydlweb.com

    • You may need to open Port 443 and 80 prior to making firewall adjustments.

    • Aloha users may also need to allow AlohaBasicLabor.exe to be executed on their server where the UDT will pull from.

    Framework

    Download UDT Program Installers

    1. Open this article using the computer that runs your store’s Point of Sale system. This computer is usually located in the store’s office.

    2. Click the appropriate download package from the options below.

    3. Save the file to your Desktop.

    64 Bit

    32 Bit

    View file
    nameUDTClient_Setup_x64 3.0.0.0.msi

    View file
    nameUDTClient_Setup_x86 3.0.0.0.msi

    Windows Installs

    • Before running the install, you must be logged into the main back office machine as a Windows Administrator User.

    • Download a 32-bit or 64-bit install package under Installers.

    How do I know which one to install?

    Expand
    titleClick here to learn more!
    Info

    For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.

    Installation and Configuration

    1. Double-click the icon to launch the Setup Wizard.

      Image Modified
    2. Click Next

    3. Enter the Store ID and Store GUID that your company’s Decision Logic Administrator provided you.
      (star) It is easiest to open the email or message you received that contains these credentials on the same computer you are installing UDT on.
      Copy the IDs and paste them into the appropriate fields.
      (question) If you do not have these credentials, contact your company’s Decision Logic Administrator or submit a request with our Decision Logic Service Center.

    4. Click Next
      No changes are needed when Selecting the Installation Folder.
      The default location is c:\programfiles\knowldege management systems\Udt Client
      (info) Decision Logic also uses the company name Knowledge Management Systems (KMS)

    5. Click Next to finish the installation.

      1. The Wizard may take a few moments to complete.

    6. Select Install for Everyone


    Tip

    (star) Congratulations (star)

    The UDT Program is now installed and configured!

    Once the program is installed, you should expect to see Sales and Labor data in your site at the start of the next business day.



    Opening UDT and Transferring Data

    How do I run Universal Data Transfer (UDT)?

    The article How do I run Universal Data Transfer (UDT)? has a step-by-step guide.

    The steps below are for the following Point of Sale systems:

    • Micros

    • Aloha

    • Hunger Rush

    • QuikServe

    Launch

    Expand
    titleOpening the UDT application can be done in one of three ways.
    1. Desktop Shortcut

      Image Modified
    2. Windows Start Menu
      The UDT Client shortcut should be in the Windows Start menu under lists of programs in the Knowledge Management Systems folder.

    3. Find the program in the folder it was installed in
      This is most likely the default location:
      c:\programfiles\knowldege management systems\Udt Client

    Run

    Expand
    titleNow that the client application is opened,
    1. Check that the Status of the service is Green.

    2. Select a Run Date from the date dropdown.
      The current date is set by default.

    3. Click Process Now.

    4. Click each task to place a check ✅ next to each to transmit the data for that task.

    5. Click OK to begin processing.
      Results may take up to 30 minutes to process

    into
    1. on your Decision Logic mydlweb.com site.

    If you were unable to find a shortcut icon, you can create one!

    1. In the folder that contains the program, right click UDTClient.exe

    2. Select Create a Shortcut

    3. Drag and drop that shortcut to where ever you want it.



    Troubleshooting and FAQ

  • What are the computer requirements for the program to run on my computer?

  • What if there is an error in the logs?