Versions Compared

Old Version 3

changes.mady.by.user Jenn Ferreris

Saved on

compared with

New Version Current

changes.mady.by.user Jenn Ferreris

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This article shows Decision Logic Administrators how to change a user’s password, username, and email address on Decision Logic’s web platform.  

Overview

Decision Logic Administrators can change a user’s password, username, or email address. Individual users can also update a forgotten password without needing support from a Decision Logic Administrator.

Table of Contents

Table of Contents
Info

For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.

Change Password, Username, or Email Address

Begin by navigating to:

Maintenance > Profile Maintenance > Users tab > Edit User

  1. Highlight a User.

  2. Click Edit User.

Image Removed
  1. Image Added

  2. Update any information in the form.

    1. Pro Tip:  Passwords should include at least eight characters, one uppercase, and one unique character.

  3. Click Save.

Image Removed
  1. Image Added

Info

DL Admins will need to email the user their new password unless they reset it.

InfoFor additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center

.

Info

Check out some helpful links below.

Where & how do I create profiles?

How do I assign features & dashboards to users or profiles?

Where can I view the User Report?

How can users define their home page & add or remove favorite pages?

How do I change my forgotten password or update an existing password?

© 2023 Knowledge Management Systems, LLC. Decision Logic. All Rights Reserved.