New Store Onboarding - Quick Reference Hunger Rush Guide
This article outlines how to add a new store to the Decision Logic - Hunger Rush POS integration.
Full Articles:
Table of Contents
For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.
Install UDT Client Application
This step can be completed by your Decision Logic Administrator, POINT OF SALE administrator, or your company’s IT support.
Universal Data Transfer (UDT) Install
Configure Hunger Rush to Auto-Generate XML Files
In Hunger Rush, navigate
Management
Reports
Report Packages
FTP Tab
Check the box next to “Auto Upload at close of day”.
This will ensure that Hunger Rush is generating the file needed by the UDT app when Hunger Rush “Close Day” procedure is followed daily.
Generate Hunger Rush XML files for previous days
In Hunger Rush, navigate
Management
Reports
Report Packages
FTP Tab
Choose the Date you want to generate a file for.
Click Generate File.
Validate the Hunger Rush XML files Generated
On your computer navigate to the C Drive
C:\Revention\Export\
The file names include the date so you should see one for each date you are expecting to see data.
You will also want to confirm that those files are not empty and contain information.
If this is not occurring you will want to reach out to Hunger Rush Support to resolve why those files are not transferring into the FTP or do not include the data that is expected before moving on to the next step.
Run UDT for previous days
Open the UDTServerApp
If there is not a shortcut available readily, the default directory is
C:\program files\knowledge management systems\udt client
Select a run date from the dropdown.
Click Process Now.
This will transfer the data in the Hunger Rush XML files for
3 days of historical Journal data
Journal data consists of sales, comps, discounts, and payments.
7 days of historical labor data.
Labor data consists of summary labor hours.
Validate Data Transfer
The UDT app’s Process Log will indicate if the send was successful.
In your mydlweb.com/YourCompanyName site, navigate
Operations
End of Day
End of Day
Choose the store and date
Confirm that all of the expected sections have the expected data.
Troubleshooting
If all of the above steps are followed and you are not seeing the expected data, you can contact
Your Decision Logic Administrator
You can request that Hunger Rush Support ensure that
Your store is assigned to the appropriate Hunger Rush Menu Set (Menu Mix or Ideal Usage is missing in Decision Logic)
Your store has the correct XML file generation configurations (some sections of data are missing in Decision Logic End of Day)
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