How do employees Swap Shifts on the Employee Central mobile app?
This article shows employees how to release a scheduled shift and pick up other shifts, including house shifts.
Overview
Employees can offer any shift to other team members if they share the same job code—for example, dish, bartender, server, etc. Additionally, employees can pick up an available shift.
When requesting to swap shifts or pick up an available shift, managers must approve the change request for the updated shift to appear in the Employee Central mobile app. Accepting a shift does not automatically update their schedule until the manager approves the change.
Video
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Release A Scheduled Shift
Log in to the Employee Central mobile application.
Tap the Shift you want to give up (release) from My Shifts.
Tap Request Shift Swap.
Tap Cancel to cancel the request.
Enter a Reason you are offering up the shift.
Tap Next.
Tap the team member(s) to whom you want to offer the shift. Team members must share the same job code as the sift being released.
Tap Next.
A message will appear when a shift change request is created successfully. Employees will see the Pending icon (double arows) indicating that a manager needs to approve the request. The employee must let the manager know that a request was sent.
Pick Up An Available Shift
Employees can see shifts offered to them from the Available Shifts menu option. You can only pick up shifts if you share that shift’s job code. Managers must approve the shift pick-up before it appears on the employee’s schedule.
Log in to the Employee Central mobile application.
Tap Menu.
Tap Available Shifts.
Tap an Available Shift from the Available tab. Employees must be assigned the job code to the available shift.
Tap Request Shift. Requesting the shift (accepting) will require approval from a manager and will move this shift to the Requested tab. If approved, the shift will appear on My Shifts.
Tap Cancel to cancel the request for the shift.
Requested tab view.
Table of Contents
For additional questions or assistance, please submit a support ticket by visiting the Decision Logic Service Center.
Check out these helpful links below.
What are the features of the Employee Central mobile app?
How do employees download, create an account & log in to the Employee Central mobile app?
How do I reset my Forgotten Password to the Employee Central mobile app?
How do employees Request Time Off through the Employee Central mobile app?
How do employees view their schedule on the Employee Central mobile app?
How do employees request changes to their Availability on the Employee Central mobile app?
Where can employees view their Activity History on the Employee Central mobile app?
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